Frequently Asked Questions

Frequently Asked Questions

Do you accept insurance?

Yes! I accept insurance for individual and for certain group sessions. Currently, I accept the following insurance:

  • Aetna, Blue Cross Blue Shield, Cigna, Oscar Health, Oxford, and United Healthcare

  • If you will utilize insurance, create an account with headway to see your rates and co-pay here

Note for group therapy: Insurance only covers groups for specific diagnoses, such as the Anxiety Management Group. Groups not focused on a diagnosis such as "Inner Child Healing" are not covered by insurance.

What are your self-pay fees?

Individual Counseling: 50-minute session - $145

Group Counseling: 50-minute session -$50

What is your cancellation policy?

To cancel your appointment, please get in touch with me within 24 hours of your appointment time. If cancellation is less than 24 hours or you do not attend your scheduled appointment, you will be charged an $85 fee.

What is your location?

I offer services virtually, online. We will meet using the client portal through a secure video platform.

How do you know if we are a match?

Finding the right therapist is essential. The most effective therapeutic experiences include a few things: (1) Your therapist has experience with issues you're interested in working on and (2) you like your therapist as a person, and (3) you feel respected and heard by your therapist. The therapeutic relationship lays the groundwork for a safe, honest, and productive space in therapy. So, please get to know me through this website, and if you think we could be a match, then let's chat. I'm happy to answer your questions to help you decide if we could be a good team.

How long do people need therapy?

My goal is that you will notice differences after the first session. The number of sessions needed to meet your goals varies from client to client; however, many clients see me anywhere between 6 weeks to a year.

What is the Good Faith Estimate (No Surprises ACT)?

All healthcare providers must give you a "good faith estimate" if you are uninsured or using private pay. This notice outlines what you should expect to pay for services. You can dispute your bill if you receive a bill that is $400 or more than your Good Faith Estimate. For more information about the Good Faith Estimate, visit the website www.cms.gov

Got another Question? Don't hesitate to reach out to me using the contact form or by email at jgarcia@inc-counselingservices.com